Contact us
We're a team of telecom experts, innovators, and engineers who work passionately to help you succeed in your global IoT projects. Contact us to start your journey with IoT connectivity.
Sales: connect@com4.net
Phone: +47 94 04 94 04
Support: support@com4.net
Com4 AS
Karvesvingen 5, 0579 Oslo, Norway
FAQ
I have the wrong subscriptions relative to my data-usage, what do I do?
All customers can enter the web-portal themselves and change product for active subscriptions. Note that all changes of the subscription will not take effect until next month.
I have been billed for next month, is this correct?
Every data-package, additional services and fixed fees are invoiced in advance every month. Data/SMS usage is calculated at the end of every month and is invoiced the next month.
The invoice is incorrect; how do I get in touch with Com4?
Is there any time-lock on the subscriptions?
There are no time-lock on any of Com4’s subscriptions, unless earlier agreed upon. By ending a subscription, the subscription is active to the end of the current month, and then no more. You can end subscriptions yourself in the web-portal.