This FAQs explains how the Com4 Connectivity Management Platform (CMP) enables enterprises, system integrators, and IoT service providers to manage global IoT connectivity efficiently from one unified platform.
What is the Com4 Connectivity Management Platform (CMP)
The Com4 Connectivity Management Platform (CMP) is a cloud-based portal and API-first platform for managing IoT connectivity worldwide.
It allows organizations to:
- Manage SIM, eSIM, and iSIM connectivity at scale.
- Monitor real-time usage, connectivity status, and device behavior.
- Automate lifecycle actions, alerts, and cost controls.
- Integrate connectivity management into enterprise systems.
Com4 CMP is developed in collaboration with MAVOCO and delivered by Com4, part of the Wireless Logic Group.
What is an IoT dashboard in Com4 CMP?
An IoT dashboard in Com4 CMP is the visual interface that provides real-time and historical insights into your entire IoT deployment.
From the dashboard, you can:
- View live data usage, session activity, and SIM status.
- Analyze usage trends by country, network, or device group.
- Track alerts, anomalies, and automated actions.
- Drill down from fleet-level overviews to individual SIM diagnostics.
The dashboard is available on desktop, tablet, and mobile, enabling full operational control anywhere.
What are the key components of a good IoT dashboard and CMP?
A modern IoT CMP must support large-scale operations, automation, and enterprise security. Com4 CMP includes:
Full SIM lifecycle management
Provision, activate, suspend, swap, and decommission SIMs globally—manually or automatically through policies.
Global network visibility
Gain real-time insight into connectivity across hundreds of mobile networks, including roaming status and performance.
eSIM and iSIM readiness
Support for SIM, eSIM, and iSIM with remote provisioning and OTA profile updates aligned with GSMA SGP.32.
Intelligent cost control
Define thresholds, usage caps, and automated actions to prevent bill shock at SIM or fleet level.
Alerts and automation
Create rule-based alerts for usage anomalies, SIM state changes, or IMEI mismatches, triggering notifications or actions.
Reporting and analytics
Access detailed reports via our intuitive UI, with options for automated, scheduled delivery via email to your inbox.
Enterprise-grade security
TLS encryption, role-based access control (RBAC), audit logs, private APNs, and secure APIs.
How do I get access to an IoT dashboard?
The Com4 CMP dashboard is included as part of your IoT connectivity service with Com4.
After onboarding:
- Com4 configures your initial setup.
- You customize dashboards, alerts, and policies.
- You scale instantly without additional infrastructure
Everything is delivered securely via the cloud.
What are the different types of IoT management platforms?
Most IoT solutions rely on multiple platform layers:
- Device Management Platforms – Manage hardware, firmware, and device configuration.
- Connectivity Management Platforms (CMPs) – Manage SIMs, subscriptions, usage, automation, and billing.
- Application Platforms – Enable application development and data ingestion.
- Analytics Platforms – Analyze IoT data for insights and optimization.
Com4 CMP focuses on connectivity, automation, and control, while integrating seamlessly with device, application, and analytics platforms via APIs.
What does a CMP platform do in practice?
A CMP platform manages the relationship between IoT devices and mobile networks.
With Com4 CMP, you can:
- Control connectivity across cellular and satellite networks.
- Apply policies across thousands or millions of SIMs.
- Detect and resolve connectivity issues faster.
- Integrate connectivity management into OSS/BSS, ERP, CRM, and cloud platforms.
Is Com4 CMP GDPR compliant?
Yes. Com4 CMP is designed to support GDPR-compliant IoT operations.
This includes:
- Secure data processing and encryption.
- Role-based access and audit logging.
- Controlled access through scoped APIs.
- Hosting in secure, compliant data environments.
This ensures transparency, data protection, and regulatory compliance for IoT deployments.
What is IoT lifecycle management in Com4 CMP?
IoT lifecycle management covers every stage of a connected asset’s life:
- Factory provisioning.
- Testing and pilot phases
- Active production use.
- Optimization and monitoring
- Suspension, replacement, or decommissioning
Com4 CMP automates lifecycle transitions using rules and policies, reducing manual effort and operational risk.
What does DMP mean in the context of Com4 CMP?
In IoT, DMP refers to a Data Management Portal—the cloud layer where usage data, events, and reports are collected and analyzed.
Within Com4 CMP, data management is fully integrated, providing:
- Real-time and historical insights
- API access for BI and analytics tools
- Scalable, secure data handling
What is cloud-based asset management in IoT?
Cloud-based asset management means managing IoT devices and SIMs digitally through a centralized platform. Com4 CMP acts as a single source of truth for:
- SIM inventory
- Device status
- Usage and costs
- Lifecycle state
What are the benefits of cloud-based asset management with Com4 CMP?
- Optimization – Improve performance and coverage using real-time data.
- Predictive maintenance – Identify issues before they impact operations.
- Security – Protect devices and data with continuous monitoring.
- Automation – Reduce manual work and human error through rules.
Is Com4 CMP a digital asset management platform?
Yes. For IoT connectivity, Com4 CMP functions as a digital asset management platform, managing SIMs, profiles, usage data, and reports securely in the cloud.
What is cloud-based inventory management in IoT?
Cloud-based inventory management allows organizations to:
- Track all deployed SIMs and devices in real time
- Maintain accurate, always-updated inventory data
- Manage global deployments from one portal
Com4 CMP replaces spreadsheets and siloed tools with a unified platform.
What are the benefits of using IoT for inventory management?
- Real-time tracking of SIMs and network connectivity statuses
- Accurate visibility into SIM lifecycles
- Unified management of global deployments via a single portal
- Lower administrative overhead through rule-based automation
Ready to manage IoT connectivity from one platform?
The Com4 Connectivity Management Platform gives you full visibility, automation, and control—across SIM, eSIM, and iSIM deployments worldwide.
Book a live demo or start a free trial to see how Com4 CMP simplifies and scales global IoT connectivity.
CASE STUDY
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