Contact us
We're a team of telecom experts, innovators, and engineers who work passionately to help you succeed in your global IoT projects. Contact us to start your journey with IoT connectivity.
Sales: [email protected]
Phone: +47 94 04 94 04
Support: [email protected]
Com4 AS
Karvesvingen 5, 0579 Oslo, Norway
FAQs
I have the wrong subscriptions relative to my data-usage, what do I do?
All customers can enter the web-portal themselves and change product for active subscriptions. Note that all changes of the subscription will not take effect until next month.
I have been billed for next month, is this correct?
Every data-package, additional services and fixed fees are invoiced in advance every month. Data/SMS usage is calculated at the end of every month and is invoiced the next month.
The invoice is incorrect; how do I get in touch with Com4?
Is there any time-lock on the subscriptions?
There are no time-lock on any of Com4’s subscriptions, unless earlier agreed upon. By ending a subscription, the subscription is active to the end of the current month, and then no more. You can end subscriptions yourself in the web-portal.
Do all Com4 plans include global connectivity and full platform features?
Yes. All Com4 plans provide global coverage and access to the complete platform features. No matter the size of your deployment, you receive the same high-quality support and expertise from our team.